Exceptional Customer Service

    

    Important seminar for anyone who deals with customers on the phone or face to face.

 

To have an edge in today's marketplace, you must give exceptional customer service.

 

Providing exceptional customer service requires a unique combination of skills. Like:

 

   - Knowing how to calm an angry customer

   - Turning an unsatisfied customer into a "champion" of your company

   - Listening to the little things that mean so much to your customer

 

This one day seminar will help you or your staff to head off problems and  rise to a level to "outservice" your competitors. You will learn to eliminate stress, keep a winning attitude and let criticism roll off your shoulders and more. You will soon have the keys to making your high-demand, customer service career more enjoyable. 

 

 Who should attend:

  - Newly hired employees

  - Seasonal employees

  - All people who would like, or need to improve their customer service skills

 

Please email us at seminars@aminterlearning.com  for dates and locations.

 

1 Day Seminar    $ 95.00CDN  (Text Included)

 

 

Next Seminar: September 23, 2009  Register Now!!